This complaint relates to a defect in the toyota entune premium audio system with navigation. audio software version 0101a5. unit is produced by panasonic. model 57080. the system randomly and without warning "freezes" thereby preventing the driver from lowering or muting radio volume. the volume cannot be lowered or muted until the vehicle is stopped, and the ignition is turned off. the reverse safety camera will not activate when the head unit is in its "frozen" state. toyota motor sales usa entune support department has been contacted about this issue, and i have a case number. they have not been able to provide any fix for the issue other than to contact dealer. dealer states radio unit is defective, and i must pay out of my pocket to replace. a toyota tsb exists to address this precise "freezing" issue, however, my particular unit will not accept the toyota firmware update (software 0101b1) for reasons nobody has been able to determine. toyota should replace the radio/head unit at their expense. i purchased the vehicle in march of 2017, it had 13,000 miles on it at time of purchase. warranty expired shortly after i discovered this problem. in one incident, an emergency ...
My wife was driving the expressway, when she heard a loud explosion and shaking of the vehicle and wind coming from the sunroof. the sunroof had exploded and remaining glass was pointed away from the roof. the visor for the sunroof was closed. temperature about 90f and no clouds, time of day about 6:00pm. she was driving about 60 mph.
The lock actuators on my 2014 toyota 4 runner have failed multiple times causing the door to not lock when prompted or unlock when prompted ( must be manually done). this is a safety issue if one had to exit the car in an emergency situation. also the security of the vehicle is compromised.
Door lock actuators keep going out resulting in safety issues. doors cant be locked or unlocked with remote or by pressing button. must be locked and unlocked manually. there have been numerous complaints of this issue mainly with only this year model. toyota will not fix the problem, dealer will not fix the problem if warranty has expired. multiple reports of people that have had it fixed and it tears up again. dealer wants est $800 per door to fix and 4 of my 5 doors have stopped working. this is a major safety issue, especially with children in backseat. dealer even agrees that recall should be issued. i have contacted the dealer multiple times, and have contacted toyota who stated that they cannot issue a recall, it must be done here. so i am begging that you research this issue on 2014 toyota 4runners and issue a recall for the door lock actuators. my issue started approx 11/2 yrs ago and they keep quitting 1 at a time.
My vehicle is in good to very good condition except that the frame is defaults and excessively rusted and will not pass another inspection, it's very similar to the 2000 tacoma that had the frame recall. we have owned six toyotas and what to believe that you will stand behind your product. i am aware of an acquaintance in augusta maine that you helped by replacing the frame and he paid $1000 towards the expense. i am just an average consumer pleading for your help. i can provide additional documentation.if needed. your help would go s long way to purchase future toyotas and promote your brand with several hundred coworkers as well as family and friends. please help.